Privacy & Security

Sula is committed to protecting privacy rights. This website privacy policy describes how Sula collects, uses, discloses, and protects information collected about you on the Sula website (the "Site").

The purpose of this policy is to make visitors to this Site aware of how Sula protects the privacy and the confidentiality of your personal information. This website privacy policy does not apply to personal information of employees of Sula. The privacy policy is effective as of August 1, 2008.

The privacy policy for this Site covers the following:

  • What is personal information?
  • What are the purposes for the collection, use and disclosure of personal information?
  • How do we obtain your consent?
  • Wish Lists
  • Use of technology on the Site
  • Links to other sites
  • How do we protect your personal information?
  • Contacting us about your privacy

  • What is personal information?
    Personal information means information about an identifiable individual, not including business contact information, i.e. information that would allow an employee to be contacted at their place of business. For example, personal information includes such things as your home address and telephone number, your date of birth, your personal e-mail address, your credit card information and other financial information about you.

    What are the purposes for the collection, use and disclosure of your personal information?
    Sula collects, uses and discloses your personal information only for identified purposes with your knowledge and consent. We identify these purposes to you at the time we collect this information. Some of the purposes for which we may collect, use and disclose your personal information on this Site are:

  • To announce special events;
  • To announce new product arrivals;
  • To announce new store openings;
  • To advise you of changes to our Site;
  • To respond to your inquiries;
  • To administer your participation in promotions, contests, and prize draws in which you have chosen to participate;
  • If applicable to administer and process your employment application and related information you have chosen to provide to us on the Career Section of the Site.

  • If you choose not to provide us with your personal information for any of the above purposes, the Site will not collect any personal information about you. If you have provided us with your personal information, that personal information will not be sold. Sula may share your personal information with third parties to assist Sula to administer activities on the Site, such as website maintenance, administration of contests and data processing, to our auditors or professional advisors, or otherwise for service promotions. Sula may also use service providers to assist in aggregating personal information.

    How do we obtain your consent?
    We obtain consent to collect, use and disclose your personal information for the reasonable and necessary purposes set out above. When you provide us with your information, such as for signing up to receive emails about new products, participating in a promotion or participating in the Wish List, you are consenting to the collection, use and disclosure of your personal information for these purposes, in accordance with the principles outlined in this policy.

    Sula may disclose your personal information without your consent, pursuant to the applicable exceptions in the privacy legislation, e.g. if required by law.

    If you have given us consent, you may, at any time, unsubscribe or withdraw your consent. Please see "Contacting us about your privacy" section below to find out how. In some cases, withdrawal of your consent may result in Sula being unable to provide you with the particular service through the Site. If so, we will advise you of the consequences of your withdrawal of consent at the time.

    This Site does not knowingly collect, use or disclose information from children under the age of 13 without their parents' consent. We ask that parents monitor their children's use of this Site and if it becomes apparent that we have unintentionally collected personal information from a child under the age of 13 without the parent's consent, to contact us to confirm whether they consent to Sula collecting, using and disclosing the personal information about their child.

    Use of technology on the Site
    The Site uses Cookie technology to make your use of the Site more convenient. A cookie is a text file which enables the Site to store information about your activities on the Site, or the length of your stay. Any personal information that is collected by the cookies will be used only on an aggregate basis, which means that we take the identifiers off the information, and use it for statistical purposes to assist us in enhancing your online experience, or to evaluate the success of promotions that we may carry on through the Site. The Site does not collect your personal or financial information from your computer, nor does it place persistent cookies on your computer. The Site will not put cookies on your hard drive. You have the option to disable cookies associated with the Site, however this may affect your use of the Site and your ability to access certain features of the Site.

    Links to other sites
    Our Site may contain links to other websites which are not part of Sula. These links are not intended to be referrals, and are there only for your convenience. We have no responsibility for or liability or control over the websites. Please refer to the privacy policies and the terms of use contained in any linked site you choose to go, and familiarize yourself with that site's terms and conditions of use.

    Web host information
    1-800-995-9595 (toll free) or +1.813.837.8000 (outside US and Canada)
    4465 W. Gandy Blvd., Suite 801
    Tampa, FL 33611 USA

    How do we protect your personal information?
    The Site endeavours to maintain appropriate procedural and technological measures and appropriate storage facilities, to prevent any unauthorized use or disclosure of your personal information. We exercise care in the secure transmission of your information, however no transmission of information over the Internet is 100% secure. We cannot guarantee that information disclosed through the Internet cannot be intercepted by third parties. However, we can assure you that we have taken the steps that are reasonably available to us to protect any personal information that you have provided to us, including, in its disposal or destruction.

    Contacting us about your privacy
    If you have any questions, comments, or concerns about our Privacy Policy, or would like to do any of the following:

  • See personal information that you have submitted to us online so that you can correct or update it;
  • Delete your personal information that you have submitted to us online from our files;
  • Ask that we not send you mailings or otherwise contact you;
  • or

  • Report any violation of this online Privacy Policy

  • Please contact us

    By email:
    Att: Privacy & Security

    By mail:
    140 Geary Ave.
    Toronto, Ontario M6H 4H1
    T 416.961.1234 F 416.922.1510